HowTo Fix: “There is a problem with your sound card. Spotify can’t play music.” (Wine)

Quite a few times I have encountered this problem, which I think is caused when the soundcard was recently used by another program and might still be busy but it means Spotify can’t play music, so a quick fix for this is to load winecfg and test your sound card which seems to force wine into tacking control of the it.

  1. Close Spotify
  2. In terminal type winecfg
  3. Click on the Audio tab (should be in the top middle)
  4. Click “Test Audio” and if you hear a sound this should work..
  5. Re-open Spotify and check a track, if it’s playing it’s worked otherwise you may have a different issue..

17 comments to HowTo Fix: “There is a problem with your sound card. Spotify can’t play music.” (Wine)

  • Chris Sykes

    “4. Click “Test Audio” and if you hear a sound this should work..”

    I don’t hear a sound, and I get a little message box saying “Audio test failed” :( Running 32-bit Kubuntu Maverick.

  • Looks like more of a wine sound card problem if you’re not getting anything from that, try finding out your soundcard and checking for wine drivers.

  • Spence

    Sound test works, Spotify does nay. Must be some other compliction at hand.

  • [...] HowTo Fix: “There is a problem with your sound card. Spotify can’t play music.” (Wine) «… [...]

  • Katie

    I was having the same problem. Try changing the the configure settings for Wine. Select the Audio tab and make sure only OSS Driver is checked in the driver list. In the frame DirectSound below, make sure Hardware Acceleration is Emulation and Default Sample Rate is 44100 and Default Bits Per Sample is 16.

  • Guilhou

    Thanks a lot Katie, that did it for me.

  • Hi, i have been prette good damned annoyied by my sound card because when i play spotify music and i wanna liste to iTunes or YouTube it fucking dont work. How do i make the soundcard not getting taken over my just ONE SINGLE Program ??!?! Please help me. On my old xp pc this worked flowless despite its quite slow :P So yeah .. Please tell me if somenone knows out there. ¨

    Thanks in Advance fellas. :D

  • Sadly I have to restart everytime with 11.10, but at least that fixes it.

  • Jonn

    Reboot worked for me. It hadn’t given me problems for a while, but this is the second time a simple reboot worked. Ubuntu 11.10. No big deal.

  • CoolSocksMINAJ

    Ok hi, what the hell is a terminal?

  • ಠ_ಠ .. Can’t tell if you’re trolling..

    In case you aren’t
    Applications > Accessories > Terminal Emulator.

  • >.

    what’s a Terminal menna’ be?

  • Confused.com.

    How do I get onto Terminal? o.O

  • Thanks for the several comments, about the same thing.

    http://en.wikipedia.org/wiki/Terminal_emulator

    I’ve already said where you can find the terminal in my previous comment, if you’re unfamiliar you should probably do some reading before you start messing around in Linux.

  • i hear the sound – but it will still not work – i need to solved the problem NOW

  • Maxx

    What is the terminal?

  • David

    I had this problem with my Fiio E17 DAC/Headphone amp & spotify. I fixed it by going to my devices properties & going to advanced & setting the default format to 2 channel 24 bit 44100 Hz (Studio Quality) & click apply. Hope my fix works 4 some1 else

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